FEE MANAGEMENT & CONSULTANCY LTD TRADING AS FMC

Privacy Notice
How FMC collects, uses and protects personal information, The contractual terms governing FMC’s services are contained in the separate service agreement agreed with the relevant client. This Privacy Notice explains how personal information is handled and does not replace or amend those contractual terms.

Last updated: 20 August 2026

Plain-English summary
FMC uses personal information to respond to enquiries, provide fee-management services, administer client relationships, operate this website and, where requested and appropriate, introduce an enquiry to LawyerClientConnect. FMC does not use website enquiry data to make automated lending decisions.

1. Who we are
Fee Management and Consultancy Ltd, trading as FMC ("FMC", "we", "us" or "our"), is a company registered in England and Wales under company number 06435032.
For personal information collected through this website, our own business administration, client communications and marketing, FMC is normally the data controller. When FMC handles case, counsel, payer or fee information solely on a client’s documented instructions as part of an outsourced service, the client will normally be the data controller and FMC will act as its data processor.
ICO registration reference: ZA269688.
Contact: team@feemanagement.co.uk | 0870 240 5990 | Business address: 18th & 19th Floors, 100 Bishopsgate, London EC2N 4AG.
Registered office: C/O Evans Weir, The Victoria, 25 St Pancras, Chichester, West Sussex, England PO19 7LT.

2. What this notice covers
This notice applies when you visit feemanagement.co.uk, submit an enquiry, communicate with FMC, receive or enquire about our services, or otherwise deal with us as a client, prospective client, supplier, professional contact, payer or representative of an organisation.
Where FMC processes personal information only on behalf of a client, that client’s own privacy notice may also apply. This

website is intended for business and professional users and is not directed at children.

3. Personal information we may collect
•    Identity and contact information, including names, job titles, organisations, postal addresses, email addresses and telephone numbers.
•    Professional and business information, including chambers, firm, counsel, solicitor, client, payer, case-reference and practice-area information.
•    Fee and payment information, including billing dates, amounts billed, receipts, outstanding balances, payment history, action notes and correspondence.
•    Service and enquiry information, including the support requested, communications, complaints, feedback and agreed instructions.
•    Technical and usage information, including IP address, browser, device, pages visited, cookie choices and website analytics.

•    Publicly available information from sources such as Companies House, professional directories and regulatory registers.
•    Where genuinely necessary for client work, limited special-category or criminal-offence information contained within case records. FMC seeks to minimise this information and processes it only where an appropriate legal condition and client instruction apply.

4. How we obtain personal information
We may obtain information directly from you; from the chambers, law firm, barrister, solicitor or other organisation engaging us; from their systems and reports; from payers and professional representatives; through this website and its forms; from service providers; or from lawful public sources.

5. How and why we use personal information
We use personal information only where we have a lawful basis. Depending on the circumstances, this may be necessary to perform or prepare for a contract, comply with a legal obligation, pursue legitimate business interests, or act on consent.
•    To respond to enquiries and discuss services - legitimate interests and, where steps are taken at an individual’s request, contract.
•    To provide fee clerking, financial-health reporting, management information, systems oversight and related services - contract, legitimate interests and, where FMC acts as processor, the client’s documented instructions.
•    To manage accounts, invoicing, payments, client relationships, service quality, complaints and business records - contract, legitimate interests and legal obligations.
•    To protect systems, prevent misuse and maintain website and information security - legitimate interests and legal obligations.
•    To improve our website, reporting and services using aggregated usage information and analytics - legitimate interests; non-essential cookies are used in accordance with your cookie choices.
•    To send relevant business communications or marketing where permitted - legitimate interests or consent, as applicable. You can opt out at any time.
•    To establish, exercise or defend legal rights and respond to regulators or law-enforcement bodies - legal obligations and legitimate interests.

6. Financial-solutions enquiries and LawyerClientConnect
Separate organisations and responsibilities
FMC may review the circumstances of an FMC client, identify a payment issue and help determine whether a payment solution may be appropriate. FMC does not make lending decisions and no finance application is made merely by contacting FMC.
Where you ask to discuss Interim Payments, Client Fee Finance or another financial solution, and you agree to the introduction, FMC may share the contact and enquiry information needed for LawyerClientConnect to contact you. Fee Release Limited trading as LawyerClientConnect will then act as a separate data controller and its own privacy notice will apply.
LawyerClientConnect is a trading name of Fee Release Limited. Fee Release Limited is an Appointed Representative of The Compliance Guys Ltd, which is authorised and regulated by the Financial Conduct Authority under FRN 941360. Fee Release Limited’s Appointed Representative FRN is 1043998. LawyerClientConnect is a credit broker, not a lender.
We will not pass an FMC website finance enquiry to LawyerClientConnect on the basis of a pre-ticked box. Where consent is relied upon, it may be withdrawn before the information is shared by contacting FMC.

7. Who we may share information with
We may share personal information, where necessary and proportionate, with:
•    the FMC client that instructed us and authorised users within that organisation;
•    barristers, chambers, law firms, solicitors, payers and professional representatives involved in the relevant fee-management process;
•    LawyerClientConnect, but only where an appropriate financial-solutions introduction has been requested and permitted;
•    website, cloud-hosting, email, IT-security, analytics and other service providers acting under contract;
•    accountants, auditors, insurers, legal advisers and other professional advisers;
•    regulators, courts, law-enforcement authorities or public bodies where disclosure is required or permitted by law; and
•    a purchaser, investor or successor in connection with a genuine business reorganisation, subject to appropriate confidentiality and data-protection safeguards.

We do not sell personal information.

8. International transfers
Some technology or service providers may store or access information outside the United Kingdom. Where this occurs, we require an appropriate safeguard, such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to approved standard contractual clauses, together with appropriate security measures.

9. Security
We use appropriate organisational and technical measures designed to protect personal information from accidental loss, misuse, alteration, unauthorised access or disclosure. Access is limited to people who need it for their role and who are subject to confidentiality obligations. No internet or electronic-storage system is completely secure, but we keep our measures under review and will notify affected individuals and regulators of a personal-data breach where legally required.

10. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, contractual, accounting, insurance and reporting requirements. Retention depends on the nature of the information and our role. Client and business records are generally retained for up to six years after the relevant relationship or matter ends, unless a longer or shorter period is required. Routine unsuccessful enquiries are generally retained for up to 24 months. Marketing records are retained until consent is withdrawn or an objection is made, with minimal suppression information kept to respect that choice.

11. Cookies and website analytics
The website uses essential cookies needed for security and operation. With your permission, it may also use analytics or similar technologies, including Google Analytics, to understand how the site is used. You can manage non-essential cookies through the website cookie banner. Disabling some cookies may affect how parts of the site operate.

12. Your data-protection rights
Depending on the circumstances, you may have the right to:
•    be informed about how your personal information is used;
•    request access to your personal information;
•    request correction of inaccurate or incomplete information;
•    request deletion of information in certain circumstances;
•    request restriction of processing in certain circumstances;
•    object to processing based on legitimate interests or to direct marketing;
•    request transfer of information where the right to data portability applies; and
•    withdraw consent at any time where processing is based on consent.
To exercise a right, contact team@feemanagement.co.uk. We may need to confirm your identity. We normally respond within one month, although the law permits additional time for complex or multiple requests. There is normally no fee, but we may charge a reasonable fee or refuse a request where permitted by law if it is manifestly unfounded or excessive.

13. Complaints
Please contact us first so that we have an opportunity to resolve any concern. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or by telephone on 0303 123 1113.
14. Changes to this notice

We may update this notice to reflect changes in our services, technology or legal obligations. The current version will be published on this website with its latest revision date.

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